Privacy Policy

1. Information we may collect

• Account information: details such as your name, email address, phone number and account role that you provide when registering or updating your account.
• Vehicle listing information: vehicle make, model, year, registration details, price, mileage, location, description and photos that sellers submit.
• Marketplace activity: favorites, vehicle comparisons, inquiries, messages, reports and notifications associated with your use of the service.
• Security and technical information: information needed to maintain sessions, protect accounts, troubleshoot errors and operate the website.
• Password recovery information: information used to process password-reset requests, such as reset tokens or verification codes and their expiry information.

2. How we use information

Information may be used to create and manage accounts, publish and display vehicle listings, help buyers and sellers communicate, operate favorites and comparison tools, deliver notifications, process password recovery, prevent abuse, protect the service and fix technical problems.

3. What other users can see

Information included in a public vehicle listing may be visible to visitors. Depending on your settings and the features you use, a seller's name and contact details may be shown to help interested buyers get in touch. Do not include sensitive personal information in public listing descriptions or messages.

4. Service providers and sharing

We may rely on third-party providers to host the website and database, store vehicle images, send email or SMS messages, and support other operational functions. Information is shared with a provider only as needed for the relevant service, subject to the provider's own terms and privacy practices. We do not describe a provider as part of Carvion Motors unless that relationship is actually in place.

We may also disclose information where required by law or where reasonably necessary to protect users, investigate suspected fraud, enforce site rules or secure the service.

5. Storage and security

We use reasonable technical and organisational measures intended to protect information. No website, transmission method or storage system can be guaranteed completely secure. Keep your password private, use a strong password and tell us through the official Carvion Motors contact channel if you suspect unauthorised access.

6. Retention

Information may be retained for as long as needed to operate the marketplace, maintain records, resolve disputes, protect the service or meet applicable legal obligations. Retention periods can vary depending on the type of information and the reason it was collected.

7. Your choices and requests

You should keep your account details accurate and avoid sharing information you do not want others to see. You may request access to, correction of or deletion of personal information, subject to identity verification, applicable law and records we may be required to retain. Some information may need to remain available to preserve legitimate marketplace records or security.

8. Cookies and sessions

The website uses session-related technology to support login state, security protections and core site functions. Browser settings may allow you to control cookies, but disabling them may prevent some features from working correctly.

9. Children's privacy

Carvion Motors is intended for people who can legally use the service and enter into relevant transactions. Do not create an account or submit personal information if you are not legally permitted to do so.